Royal Hotel
Royal Hotel

Please Note: Although the hotel has temporarily suspended trading due to Covid 19, we have a skeleton team available to take enquiries for Accommodation, Wedding and Events Bookings in the Future. See full Coronavirus update below:

Royal Hotel Exterior

Royal Hotel Cumnock

delicious food and tasty cocktails available daily

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The Royal Hotel

CORONAVIRUS

Due to the extension of the lockdown period announced by the UK and Scottish Governments we hope to provide clarity to some of our guests. The RAD Hotel group expect trading to be temporarily suspended until at least the 14th of May 2020. This will regularly be updated according in accordance with government guidelines as a when announced. Below we have also listed more detailed information that should assist you with regards to any upcoming existing or new bookings.

Thanks, and genuine gratefulness must be conveyed to everyone, from customers, friends, family, suppliers and our loyal hardworking RAD family of employees. Without them there would be no RAD Hotel Group. We have been humbled by the support and well wishes you have all given us within the period of lockdown.

ACOMMODATION

We are keen to find a solution for all during these exceptional circumstances and look to doing so by working with all our guests and customers. All room bookings made until the 14th of May 2020 will be cancelled and any upcoming Lodge bookings will be honoured at a later date or deposits issued back as vouchers.

If you have made a booking through a third-party online travel or booking agent (such as Expedia or Booking.com) you must contact them direct. All third-party promotional vouchers (such as ITISON and 5PM) validity will be extended.

WEDDING AND EVENTS

To all our wedding couples and those hosting events. Our wedding and events office is not open as usual. The team are not contactable directly by phone. We ask that you email the team or request a call back directly with the hotel. Please allow for some time for a reply as we are working with a skeleton staff within an alternative environment. We appreciate that booking an event or wedding does not just take days but can take years of arranging with not only the venue but all the connected valuable suppliers and for this to not go ahead as planned is distressing and devastating for everyone involved – we assure you that we are working though all queries received and contacting all wedding couples that might be affected.

RESTAURANTS, BARS & SPA

All RAD Hotel Group Restaurants, Bar and Spa are temporarily closed. This is due restriction imposed on use by the UK government. If you have an enquiry, please email the hotel direct. We are still available to contact via our Facebook page too.

All third-party promotional vouchers (such as ITISON and 5PM) validity will be extended.

GIFT VOUCHERS

All RAD HOTEL GROUP purchased gift vouchers, packages or experiences expiry dates will be extended to allow all customers with the chance to use these in the future. We will continue to review our expiry dates in order to ensure that our guests and customers don’t lose out once the Coronavirus (Covid-19) pandemic passes.

The Royal Hotel

Temporary Suspension of Trading - Covid 19

Together we can beat this

In these unprecedented times and in reflection of the Governments decision to close all schools we feel we must now move to temporarily suspend trading across all RAD Group Hotels. This will take effect from This will take effect from Friday 20th of March at midnight. This suspension will be reviewed in line with current government.

This decision has not been made lightly as we realize that for some customers this is the only chance they get to meet a friendly face, chat with family and friends and socialize.

We also realize that booking an event or wedding does not just take days but can take years of arranging with not only the venue but all the connected valuable suppliers and for this to not go ahead as planned is distressing and devastating for everyone involved, we are also devastated to be delivering this news and that is why we have had difficulty in reaching the decision to suspend our trading.

We are taking this action also to look after and protect our customers and our RAD family of employees we will do whatever it takes to help in the fight against the Covid 19 virus which is threatening our health and livelihoods, it is with real regret that we are making this decision, but the safety and welfare of all needs to be our priority.

Our team will be contacting everyone who has a booking with us to discuss options and work with them on a solution going forward, if you do not receive any communication in the next two or three days please be rest assured we will be with you as soon as we can. We are making this our priority, as we know the uncertainty will be a worry.

We are taking steps to look after everyone we can during this crisis with the hope we will come back out the other side stronger and safe.

Steps will also be made to reach out to local communities and offer any help we can in the fight against this virus. As we cannot all work from home we hope we can contribute where we can, through using the facilities we have. The main thing being keeping others safe and well.

Thanks and genuine gratefulness must be conveyed to everyone, from customers, friends, family, suppliers and our loyal hardworking RAD family employees. Without them there would be no RAD Hotel Group. We have been humbled by the support and well wishes you have all given us in the last weeks.

We will not be beaten, only a little put down and when you are down, the only way is up.

So here is to when we are all back up and running.

We will be glad to see you all again, the sooner the better.

Stay Safe.

The Royal Hotel

A Historical figurehead in Cumnock renowned for its generations of hospitality

The Royal Hotel was built in 1892 by R J Barrowman, and has proven over the years to be a figurehead of Cumnock town centre. The upper floor has 9 en suite bedrooms, offering excellent accommodation for every requirement. All rooms have their own unique style, due to the traditional layout of the building. The Royal hotel has a long history of entertaining guests.

Dining is relaxed in the Royal Bistro whether a large party or dinner for two with simple unfussy yet delicious food.

1906 Lounge Bar, a place to gather with friends and family whilst sipping on your favourite tipple, not to forget the great food served daily.

there is lots to do in the area, with our local attractions leaflet helping you to see them all. please ask for any further information

dine & drink

1906 Bar Lounge

meetings & corporate

events & celebrations

what's on at the royal

Events

dine for less

Our Food & Drinks offers

relaxed and informal

Bistro at the royal

the very best of local fare

view our menu